Privacy & Policy

At Trymyloan, protecting our users' privacy is crucial. This Privacy Policy details the types of data and information we collect about you, how we use it, whom we share it with, and how we safeguard it.

In operating through this website, we collect personal information from various sources, including:

Information you provide, such as applications or other forms (including your name, address, marital status, employment details, assets, and income).

Information about you, your accounts, holdings, and transactions that we receive from you or others, such as account custodians, brokers, financial service firms, banks, etc.

We are committed to addressing privacy concerns, and our privacy practices apply globally. This policy covers all information related to Trymyloan’s global business activities, all information managed by Trymyloan in connection with other entities we work with, and all IT and communication facilities operated by or on behalf of Trymyloan.

This Privacy Policy governs the security and use of Trymyloan's IT equipment and information, including email, internet, voice, and mobile IT systems, and applies to all Trymyloan users, clients, and employees (referred to as ‘individuals’).

Subject to arbitration, only the courts and tribunals of Surat, Gujarat, will have exclusive jurisdiction over any disputes arising out of or relating to the Loan Documents. This clause does not limit the Lender's right to initiate legal action or proceedings in any other competent jurisdiction. The Borrower and/or Guarantor consent to this jurisdiction.

How Trymyloan Manages and Protects Your Personal Information

Trymyloan does not sell or trade personal information of current or former clients to third parties. We may disclose your personal information to:

Process, administer, or enforce a transaction you request or authorize.

Process or service a financial product or service you request or authorize.

Maintain or service your account with us or another entity.

We may also disclose your personal information for standard business purposes to entities providing consulting, technology, or other services under confidentiality agreements, authorized representatives (e.g., attorneys, trustees, family members), regulatory agencies, or as permitted by law.

Access to your personal information is limited to our employees and authorized third parties who need it to provide services or maintain products. We have implemented administrative, technical, and physical security measures, adhering to Indian laws. These measures include computer safeguards and secured facilities.

Use of Your Personal Information by Trymyloan

We may use the personal information collected or provided to us for the following purposes:

Evaluating any application for an account or service.

Carrying out our business functions and activities.

Collecting amounts owed to us, including enforcement actions.

Exercising rights and fulfilling obligations under agreements with you.

Complying with laws, including those related to anti-money laundering, terrorist financing, bribery, corruption, tax evasion, and fraud.

Administering and monitoring services provided to you.

Informing you about our services or those of third parties that may interest you, via post, phone, or electronic message. You may opt-out by informing us in writing.

Sharing of Personal Information with Third Parties

Trymyloan does not sell, trade, or otherwise transfer personally identifiable information to outside parties, except trusted third parties who help us operate our website, conduct our business, or serve you, provided they agree to keep your information confidential. We may release information when necessary to comply with the law, enforce our policies, or protect rights and safety. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

Security and Confidentiality

The security of your personal information is paramount to us. We follow industry-standard security practices and internal procedures to prevent misuse and data leaks. Despite our efforts, no transmission method or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. To report any security vulnerabilities or data breaches, please contact us at info@thecredit24.com.

Our employees access information on a "need-to-know" basis and are bound by confidentiality obligations.

Data Accuracy

Personal data should be accurate and up-to-date. You are responsible for ensuring the data we hold is correct and relevant. We will correct or delete inaccurate data promptly. You should verify the accuracy of personal data at the time of collection and periodically thereafter.

Limit of Liability

We are not liable for any confusion or damage resulting from your actions or omissions related to the content viewed or accessed. While we strive to provide uninterrupted access to our website, we do not accept liability for any interruptions or delays. Our total liability for damages related to the service or information provided will not exceed the amount you paid for the service related to your claim.

We are not responsible for any loss or damage to your files or for consequences related to changes, restrictions, suspension, or termination of your service. These limitations apply even if remedies fail to fulfill their essential purpose.

Use of Advertising ID

When using our application, we may automatically record your Google Advertising ID (for Android) or Advertising Identifier (IDFA for iOS) (collectively, "Mobile Advertising IDs") for advertising or analytics. This anonymous identifier assists with advertising and user analytics. You can reset your mobile Advertising ID or opt-out of targeted ads via your device settings.

Compliance & Cooperation with Regulators

We regularly review this Privacy Policy to ensure compliance with regulations in India and adhere to legal frameworks related to data protection and transfer.

Consent

By using our website, you consent to our Privacy Policy. Your use of the website signifies acceptance of this Privacy Policy.

Grievances

For complaints or inquiries, please contact us at info@thecredit24.com. We will address and resolve all inquiries promptly and collaborate with regulatory authorities to resolve complaints regarding data transfer we cannot address directly.

Policy Modifications

We reserve the right to modify this Privacy Policy at our discretion. Significant changes will be communicated to clients, including through email notifications, where applicable. It is your responsibility to review this Policy regularly.

Use of Cookies/Cookies Policy

Cookies are small files transferred to your computer's hard drive via your web browser with your consent. They help us understand and save your preferences, track advertisements, and compile aggregate data about site interactions. We use cookies to enhance site experiences and tools. You can manage cookies via your browser settings.